JAILS LLP

RULES PROCEDURES

JUS ARBITRI & INFINITE LEGAL SERVICES LLP

Driven by integrity and purpose, we deliver excellence in arbitration and dispute resolution.

Rules Procedures

Proceedings are governed by established rules and procedures in accordance with applicable laws.

Commencement

Commencement marks the official start of the arbitration process. Once a claim is filed—online or offline—the institution reviews the submitted information, validates documents, and activates the procedural timeline required to move the dispute toward resolution.

Claim Filed Online / Offline

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The claimant submits the dispute details through the portal or physical filing. The system securely logs the details, ensuring accuracy and proper documentation.

Registration Number Issued

After verification, a unique registration number is assigned. This acts as the official case ID, enabling smooth tracking and consistent communication throughout the process.

Notice Sent to Respondent

A formal notice is dispatched to the respondent through email, SMS, and registered post, ensuring both acknowledgment and traceability of communication.

Appointment of Arbitrators

The appointment of arbitrators is a key stage in ensuring a fair and impartial dispute resolution process. Depending on the agreement between parties or the complexity of the dispute, the tribunal may consist of either a single arbitrator or a three-member panel.

Single Arbitrator Appointment

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In simpler disputes or where parties mutually agree, a single neutral arbitrator is appointed to handle the entire case, ensuring quick and efficient decision-making.

Three-Member Tribunal

A three-member tribunal is formed. Each party nominates one arbitrator, and the two appointed arbitrators jointly choose the third — known as the Presiding Arbitrator.

Fairness & Balanced Decision-Making

This structure ensures neutrality, diverse expertise, and a balanced evaluation of the dispute, strengthening the credibility and fairness of the arbitration process.

Statement of Claims & Defence

This stage ensures that both parties formally present their claims and responses. It forms the foundation of the dispute, providing clarity, structure, and a clear direction for the arbitration proceedings.

Statement of Claims

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The claimant submits a structured document outlining facts, legal grounds, and the relief sought. It provides a clear narrative of the dispute and officially notifies the respondent.

Statement of Defence

The respondent presents admissions, denials, legal arguments, and any counterclaims. This ensures both parties’ positions are fully documented for evaluation.

Digital Case Management

All documents are stored in a centralized, searchable system, enabling lawyers, parties, and arbitrators to easily track submissions and updates throughout the process.

Hearings

The hearing stage is where parties present arguments, evidence, and testimonies before the arbitrator or tribunal. It may occur online through virtual platforms or physically at a designated venue, depending on case requirements and party preference.

Hearing (Online / Physical)

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A formal session where both parties present their case. Hearings may be conducted virtually or in person, ensuring flexibility and accessibility based on the nature of the dispute.

Cross-Examination

The opposing party questions witnesses to test the accuracy, reliability, and credibility of their statements, ensuring transparency and fairness in the proceedings.

Oral Submissions

Lawyers present structured verbal arguments summarizing facts, evidence, and legal positions to guide the tribunal toward a well- reasoned outcome.

Award

Award represents the final and binding determination of the arbitral tribunal. It is issued in accordance with applicable law, institutional rules, and due process standards. The award conclusively resolves the dispute between the parties.

Signed and Sealed

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The award is formally authenticated with the signatures of the arbitral tribunal and the institutional seal, confirming its validity and authority.

Digital Signature Option for ODR Cases

Online Dispute Resolution matters, awards may be securely issued with legally compliant digital signatures to ensure speed and authenticity.

Soft Copy + Hard Copy

Parties receive both electronic and physical copies of the award for convenience, record-keeping, and enforcement purposes.

Confidentiality

Confidentiality ensures that all sensitive information shared during the arbitration process is securely protected. It builds trust, prevents unauthorized disclosure, and safeguards documents, evidence, and communications exchanged between parties.

Definition

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Confidentiality represents a legal obligation to keep case details, personal information, and submitted documents private and inaccessible to unauthorized individuals.

Purpose

Protects sensitive data, maintains trust between parties, and prevents any misuse or unauthorized sharing of confidential information involved in the dispute.

Key Components

Defines the scope of confidential information, regulates authorized access, enforces legal protections against breaches, and ensures secure digital and physical data handling.