1 . Register/Login
Users create an account or log in to the ODR portal.
2 . File case submission form
Mandatory fields ensure all essential information is captured.
3. Upload claim statement & documents
Supported formats: PDF, DOCX, images, etc.
4 . Pay registration fee
Instant digital receipt is generated.
5. Receive case number
The number is used for tracking and communication.
6 . Tribunal appointment
Parties receive formal appointment notices.
7. Hearings appointment
Hearings are fixed through automated scheduling.
8 . Award delivered
The tribunal issues a final, legally binding arbitral award.