Privacy Policy

At Jus Arbitri & Infinite Legal Services LLP (JAILS LLP), accessible at jailsllp.com, one of our primary core values is safeguarding the privacy, confidentiality, and data integrity of our visitors, clients, empanelled arbitrators, mediators, advocates, and disputing parties.

This Privacy Policy document details the categories of information that are collected, recorded, and processed by JAILS LLP, as well as the protocols we employ to govern and protect your data across our online portal, case filing modules, and digital dispute management systems.

By accessing, browsing, submitting case inquiries, or utilizing any of the institutional dispute resolution services on our website, you hereby explicitly consent to the terms of this Privacy Policy and agree to the collection, processing, and handling of your information as outlined herein.

If you do not agree with any provision of this Privacy Policy or our operational guidelines, please discontinue using our digital services and portal immediately.

The personal and organizational information you are asked to provide, along with the precise rationale for collection, is made transparent to you at every stage of interaction on our platform.

We utilize collected information in strict compliance with applicable legal, institutional, and regulatory standards to accomplish the following purposes:

• Arbitration & ADR Administration: Processing arbitration requests, managing case dockets, facilitating virtual hearings, and serving arbitral orders/awards.
• Platform Maintenance & Enhancement: Operating, personalizing, and optimizing the performance and user interface of jailsllp.com and ODR portals.
• Client & Litigant Communication: Transmitting formal case schedules, status notifications, fee schedules, and responsive replies to direct inquiries.
• Statutory & Legal Compliance: Adhering to statutory requirements under the Arbitration and Conciliation Act, 1996, the Digital Personal Data Protection (DPDP) Act, 2023, and court directives.
• Security & Anti-Fraud Protocols: Detecting unauthorized system access, preventing cybersecurity threats, and ensuring procedural authenticity.

In strict accordance with Section 42A of The Arbitration and Conciliation Act, 1996 and the Institutional Rules of JAILS LLP, absolute confidentiality is maintained across all arbitral proceedings.

Like most professional digital services, jailsllp.com uses standard log files and 'cookies' to enhance the browsing experience. Cookies are small text files stored on your device that retain user preferences and track aggregate traffic patterns.

Managing Cookies: You can configure or disable cookies through your specific web browser settings. Please note that disabling essential cookies may impact certain interactive functionalities of our dispute filing and case repository modules.

Our website and Online Dispute Resolution (ODR) ecosystem may incorporate links to third-party services, such as government legal repositories, payment gateways, and enterprise video conferencing infrastructure (e.g., Zoom, Microsoft Teams, Cisco Webex).

JAILS LLP does not exercise control over the independent privacy policies or data practices of external third-party platforms. We strongly advise users to review the individual privacy statements of any third-party website they visit.

We implement comprehensive technical, administrative, and physical safeguards to prevent unauthorized access, accidental alteration, disclosure, or destruction of personal and dispute data.

• Secure Socket Layer (SSL/TLS): End-to-end encryption for all data transmissions between your browser and our servers.
• Role-Based Access Controls: Restricted internal access granted solely to authorized legal and administrative personnel handling specific case dockets.
• Secure Cloud Infrastructure: Automated backups, enterprise firewalls, and continuous vulnerability monitoring.

In alignment with the Digital Personal Data Protection Act (DPDP), 2023 and international best practices (including GDPR principles where applicable), you are entitled to the following rights:

• Right to Access: You have the right to request copies of the personal data we hold concerning your account.
• Right to Rectification: You may request the correction or completion of any inaccurate or incomplete personal information.
• Right to Erasure: You may request the deletion of your personal data, subject to mandatory legal, statutory, and arbitral record-retention mandates.
• Right to Restrict or Object to Processing: You have the right to object to or restrict processing of your personal information under certain conditions.
• Right to Data Portability: You may request the transfer of your provided data to another entity in a structured, machine-readable format where technically feasible.

If you have any questions, clarifications, or wish to exercise your data protection rights under this policy, please reach out to our designated officers and legal secretariat: